Rolling out the Higg FSLM is the best way to learn more about your supply chain partners and their social and labor practices and impacts. This section will cover all the essential steps and information to prepare for a successful rollout.
1. How to Prepare
To prepare, the first step is to gather information and set a timeline.
- Timeline: Determine the cadence dates for FSLM completion. There is no set cadence for FSLM completion as the module is completed on a rolling basis, so it is up to the brand to determine the completion timeline.
- Facility list: Select which facilities you will target and gather the relevant information, such as Higg ID, address, and contact details.
- Requirement: Decide if you will make FSLM completion a requirement or a request. We strongly recommend you make it a requirement, as historically that has significantly increased the success rate.
- Verification: Plan ahead if you intend to request or require verification as well as the self assessment. Communicate this early to ensure facilities have adequate time to prepare to complete both the self assessment and verification by the determined deadline. Additionally, check if verification is available in all the countries where you are requesting vFSLM completion.
- Communication plan: Regular communication of requirements and support resources with facilities is the best way to ensure successful completion of the modules.
Additionally, if you plan to use our Adoption Tool to support your FSLM rollout, review the guidance here or watch the Adoption Tool Onboarding here.
There are also varying levels of support available from the Higg Customer Success team, which you can review here.
2. Process for Facilities
See the overall process for facilities completing the FSLM below. The tool requires a large amount of data and information. Depending on the facility’s familiarity with the FSLM and/or other social and labor assessments, it can take 3-6 weeks for a facility to complete the self assessment, or longer if it is the first time. Verification takes an additional 2-3 months.
3. Supporting your Facility Partners
Providing support and checking in on your facilities during the FSLM completion process is critical for the success of FSLM rollout. A few tips:
- Regular communication with facilities partners about the requirement and deadline
- Sharing helpful resources, like the FSLM guidance for facilities or where to submit a support ticket, as well as encouraging facilities to join upcoming training webinars or view previously recorded webinars.