Essentials

Adoption Tool Dashboard

Upon first access, your dashboard will display a default cadence for Higg FEM, Higg FSLM*, and Higg BRM.

*The SAC does not impose a cadence to complete and post Higg FSLM, so the end date of the Default Higg FSLM cadence is a suggestion. All cadences in the Adoption Tool are required to have both a Start and End Date.

This dashboard shows you a list of overview of the Higg module adoption cadences that are available to your account. Data will populate once you add accounts to each cadence. Here is a brief description of each field shown in this table:

  • Cadence: Cadence Name
  • Module: Module Type (FEM 2019, FEM 2020, FSLM, etc.)
  • Total Expected: the total number of expected modules; you must manually enter this number for each cadence. Learn more about entering the total expected here
  • # of Companies: the number of accounts that you have added to the cadence.
  • Starts: Cadence Start Date (the start of the reporting period for this module); this is a static field that cannot be customized for default cadences
  • Ends: Cadence End Date (the end of the reporting period for this module);  this is a static field that cannot be customized for default cadences 
  • No Module: the number of accounts that have not acquired the module yet
  • NS: Not Started: the number of accounts that have acquired the module but have not started it yet
  • ASI: In Progress; the number of accounts that have acquired the module and are in progress of completing
  • ASC: Completed &Posted; the number of accounts that have completed and posted the self-assessment
  • Verification Purchased: the number of accounts that have completed and posted the self-assessment, have purchased the verification module, but have not yet started the verification process.
  • VRP: Verification In Progress; the number of accounts that have completed and posted the self-assessment, have purchased the verification module, and are currently in progress with completing the verification process.
  • VRQ: Verification Quality Check;  the number of accounts that are in the process of completing verification and are currently in the verification quality check stage.
  • VRC: Verification Completed
  • VRE: Verification Edit; the number of accounts that are in the process of completing verification and have requested the verifier to edit the verification assessment.
  • VRD: Verification Disputed; the number of accounts that are in the process of completing verification and have requested to dispute the completed verification; module verification is under investigation.
  • VRF: Verification Finalized; the number of accounts that have completed verification of the assessment and have finalized the verified assessment. 

Add Accounts to a Cadence

Clicking on a cadence name from your dashboard will bring you to the Cadence Details page for that cadence.  From here, the first step to begin the process of inviting accounts to your cadence is to click the Add accounts to cadence button.

This brings you to the Add Accounts to Cadence page, where you will find two options for adding accounts.

Options:

  1. Search for Accounts
  2. Upload Account List

Search for Individual Accounts

From this page, you can use the account company name, Higg ID, *OAR ID, or Custom ID to look up individual accounts that you would like to add to your adoption cadence, so that you can start tracking their module progress.  

Click here for more information on OAR IDs.

Step 1: In the Search box, enter a company name, Higg ID (short or long version), OAR ID, or Custom ID. This input will yield a list of match results for you to choose from.

The system will remember your last five search terms.

Step 2: Review the list of results, to find the correct account to add to the cadence.

Column Header Guide:

Column Header

Description

Name

The account name of the matched Higg account.

Type

The account type (i.e. Facility, Brand, Other, etc.)

OAR ID

The Open Apparel Registry (OAR) ID is a unique identifier specific to facility-type accounts on Higg.org. Click here for more info on OAR IDs.

Higg ID

The Higg ID for the matched record.

Custom ID

Custom IDs are your company’s internal IDs that you have previously assigned to Higg accounts.

Location

The full address on the account from the matched record.

Status

Indicates whether the matched record can be added to the cadence or not. Options:

  • Eligible to add to cadence
  • Eligible to add to cadence (no module yet)
  • Record already exists in this cadence
  • This account type cannot be added to the cadence

Has Shared With Me

Indicates whether or not the matched record has shared the target module for this cadence with the cadence owner. Options:

  • Yes
  • No

Note: Only accounts that are deemed eligible can be selected to add. For example, a brand account is not eligible to be added to a Higg FEM or FSLM cadence, therefore an open checkbox is absent for the match result shown here.

 

Note: Only accounts that are deemed eligible can be selected to add. For example, a brand account is not eligible to be added to a Higg FEM or FSLM cadence. Therefore a checkbox is absent for the match result shown here, and the status is “This account type cannot be added to the cadence.”

Step 3: When you select any of the eligible search results, you will see them appear in the “Selected Accounts” side panel.  When you’re ready to add, click the Add to Cadence button.

Once an account has been added to the cadence, its status in this results page will immediately change to “Record already exists in this cadence.”  And it will no longer be selectable from the search results.

Immediately a module share request is sent from your account to the account you’ve added. Once the recipient reviews and accepts the share request, you will then be able to see the module data in your account’s Higg module page.  Regardless of module share status, you will be able to immediately see the completion status of each module you’ve added, from your adoption cadence dashboard. See Cadence Details section.

Upload Account List

This feature can be used to add accounts to your cadence and send invitations in bulk.  Download the CSV Upload Format to view the specified import file format. Refer to the following section for list preparation guidance.

Prepare Your List   

The CSV Import Format:

Higg ID Account ID OAR ID Custom Account ID Social Credit ID Tax ID Emails Location Company Name

Each field corresponds to a specific account criteria that is used in the search process to determine account matches when the list is loaded.

Criteria:

IDs

  • Higg ID* = the shorter numeric string used as a unique identifier (i.e. 138382)
  • Account ID* = the longer alphanumeric string used as a unique identifier (i.e. 3b7027750db4d52e5079a…)
    *Higg ID or Account ID are the best criteria to use to find a direct Higg account match.  For each record where the Higg/Account ID is known, all other data (email, address, name) are not necessary to include in this import file. These two IDs can be found in previous Higg FEM pages (tip: download the bulk CSV from your FEM modules page to find the Higg IDs for accounts that have shared their module with you in the past.) 
  • OAR ID = a 15-character unique Open Apparel Registry ID associated with facility accounts (i.e. CN2019067NZ95AM)
  • Tax ID = the unique company tax ID 
  • Social Credit ID = a unique, 18-digit national business registration number issued to all businesses and other entities in China

Email

  • Multiple email addresses are accepted, but must be separated by a semicolon.
  • The system will look for matching Higg account user email addresses.

Street Address

  • For each record where the full address is unknown, try to be as specific as possible.  If street name is unknown, try to at least provide data for City and Country.
  • The system will look for Higg accounts that have an address within a 100-meter radius of the input location.

Company Name

  • The system will search for the exact string provided. For example, if “Company, Inc.” is input, it will only look for that exact string and yield results that contain “Company, Inc.”  It will not yield results that contain just “Company” or “Inc.”

See sample CSV bulk upload file pictured below. Each row represents a different account. Emails, Location, and Company Name data are only provided for those accounts where ID is unknown.

Upload Your List

Once your CSV file has been populated with data and ready for import, you can use either the Upload button or the Darg & Drop File feature to upload your file.  Note that the system will not accept CSV files that contain more than 700 records (rows of data).

View Upload Results 

Step 1: Once you submit your list, the system begins a data validation process and begins matching records from your list to existing Higg accounts. The processing time is dependent on the size of the list but shouldn’t take longer than a minute. Once the evaluation process is complete, you will see a paginated list of results displayed in a grid layout.

Step 2: Review these results and select which accounts to add to the cadence.  This phase allows you to preview and confirm the accuracy of account matches before adding them to the cadence, thus preventing incorrect accounts being added and sent a notification.  It is helpful to have your import file open as you review these results.

If you scroll to the bottom of this page, you will find a dropdown which allows you to change the number of items displayed per page (10-1000).

 

FieldDescriptionFilter Type
RowThe row number of the original record from the import file. This can be used for external reference if needed.Search
Higg IDThe Higg ID for the matched record. If multiple potential matches are found, this will be blank for the parent row but populated for each potential match.Search
Account IDThe Higg Account ID for the matched record. If multiple potential matches are found, this will be blank for the parent row but populated for each potential match.Search
OAR IDThe OAR ID for the matched record (if the account has one). If multiple potential matches are found, this will be blank for the parent row but populated for each potential match.Search
Custom Account IDThe custom ID for the matched record (if the account has one). If multiple potential matches are found, this will be blank for the parent row but populated for each potential match.Search
Social Credit IDThe social credit ID for the matched record (if the account has one). If multiple potential matches are found, this will be blank for the parent row but populated for each potential match.Search
Account NameThe account name for the matched record. If multiple potential matches are found, this will be blank for the parent row but populated for each potential match.Search
LocationThe full address on the account from the matched record. If multiple potential matches are found, this will be blank for the parent row but populated for each potential match.Search
EmailThe email address of the user on the account from the matched record. If multiple potential matches are found, this will be blank for the parent row but populated for each potential match.Search
Match Type

Used to indicate if the match is a direct or potential match. Options:

  • Direct
  • Potential

A direct match is one where the match is made directly on a single criteria (i.e. Higg ID) and results in only one possible match return.

Potential matches indicate multiple possible matches for one record.

Select List
Matched On

Used to indicate what data from the import was used to find the match. Options:

  • Higg ID
  • Email
  • Location
  • Account Name
  • No Match
Select List
Eligibility

Used to indicate if the matched record can be added to the cadence or not. Options:

  • Eligible
  • Not Eligible
Select List
Eligibility Message

Used to provide more detail about eligibility. Options:

  • Can be added to this cadence
  • Already in another cadence
  • Already in this cadence
  • Not valid account type for this cadence
Select List
Historical Share

Used to provide information about if the matched record has ever shared any other modules with the cadence owner. Options:

  • Empty (Blank)
  • Requested
  • Received
Select List
Current Assessment Share

Used to provide information about if the matched record has shared the target module for this cadence with the cadence owner. Options:

  • Empty (Blank)
  • Requested
  • Received

Select List

 

Assessment Status

The status of the target module for this cadence. Options include every platform status, plus an additional status for “Not Acquired”:

  • NS – Not Started
  • ASI – In Progress
  • ASC – Completed & Posted
  • VRP – Verification in Progress
  • VRC – Verification Completed
  • VRD – Verification Disputed
  • VRF – Verification Finalized
  • ASD – Assessment Deleted
  • Not Acquired
  • VRE – Verification Edit (if anything needs editing, a facility can apply for VRE)
  • VRQ – Verification Quality Check
  • VRI – Verification Invalidated (may occur if the facility disputes the verification and the VOO agrees with them)
Select List

 

Tip #1: Customize the table layout.  You may choose which fields you’d like to see on your results table.

Tip #2: Use Match Type filter to view only Direct matches first. Confirm and select each correct direct match and add to cadence. Then review potential matches.  

Review Potential Matches

Records that have multiple Potential Matches will show as nested under the import file row. Click the carat to reveal all potential matches listed for that row.

Each eligible nested row can be selected.

CSV Option: You can download these results as a CSV.

Step 3: Select matches that you would like to add to cadence, either individually or by using the multi-select feature. When at least one record has been selected, you will see the Add to Cadence button appear in the lower right-hand corner.

After clicking the Add to Cadence button, you’ll receive a notification that your selection has been successfully added to cadence.

Step 4: You can return to these import results any time, even after you exit this page. When you navigate to Invites → Upload Facility List, you will see a running list of uploads for this cadence.  To view the results of a previous upload, simply click on the item from the list to view.

Cadence Details

Cadence Time Period

You can view the cadence dates on the main cadence dashboard and in each individual cadence page.

In an individual cadence page, you can see the dates again and the total number of days remaining.

Total Expected

You can enter the total number of facilities on your list to keep track of all facilities that are not yet on the platform.

View Progress

The Progress of Accounts bar chart displays a count of accounts per module status in your cadence. The count is shown above each status bar. The percentage is calculated from the total number of expected accounts, which is a manual input (box appears above this chart). If no value has been entered in the total expected box, then the percentage is calculated from the total number of accounts that have been successfully added to this cadence.

Click Save Image to export an image file for this bar chart.

The Conversion of Accounts funnel chart shows the flow of account conversion through the various adoption stages, starting from account adoption into cadence through each module status, all the way through to finalized module verification. The data in light green bars to the right of they main funnel show how many accounts have not yet reached that adoption stage. The goal is to have wide bars at every level of the funnel by the end of the adoption cycle. This would indicate a greater number of accounts have completed the module.

Account List View

At the bottom of your Cadence Details page, you will find a list view of the accounts in your cadence.

You can customize the table layout, by hiding/unhiding specific fields (columns). Click the “Customize table layout” to view the menu of table fields available to display. An open eye icon indicates a visible table field. Clicking an eye icon will immediately remove the field from the table.  The default view is that all table fields are visible.

You can save and label table views.  

Once you save a view, you can select it at any time later. Once selected, only the visible fields you saved in that view will display.

Cadence Management

Account Table Actions

Filters are available for some of the account table fields.  Use these filters to find specific accounts within your adoption cadence population.

Batch select options are available.

Remove Accounts from Cadence

When you’ve selected at least one account from the list, you can then click on the Actions button.  The list of available actions for your account selection are “Remove from Cadence” and Move to another cadence”.  

Choose the action and click Apply. A message will pop up asking you to confirm the action.

You will receive a confirmation of successful removal, at the top of this page.

Move to Another Cadence

If you have created multiple cadences, you can move accounts to other cadences for the same module type (i.e. move accounts from one Higg FEM 2020 cadence to another HiggFEM 2020 cadence). Make your account selection, choose the appropriate action, and click Apply.

A message will pop up asking you to choose a cadence from a list.

Choose the cadence and click Continue.

After reviewing the details of your move selection, confirm the action by clicking “Move to cadence and finish”.

Export Dataset

There are multiple different ways to export the data from your adoption cadences. The CSV export file contains a list of account names, their Higg IDs, owner/admin account user emails, module, module type, module completion status, module share status, module progress percentage, and verification information.

One way to export this CSV file is by clicking the Export Dataset button on the top left of your cadence account list view.

Another way to export the cadence data is from the Cadence Overview page on your adoption tool dashboard. Click on any number to download a CSV file.  Note that clicking on a number within a status column (i.e. 32 under “No Module”) will only export data for accounts that currently have that particular module status.  

Edit Cadence Details

To edit a custom cadence, you can click the title or the calendar icon next to the start and end dates.

 

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